Adsense support sucks
Google Adsense is probably the most popular advertising program out there and I’ve been using it for about three years now and am really happy with how it performs. However, pray that you don’t encounter any problems that require contacting the support team, because they’re probably partying all the time, because I can’t think of any other explanation for this.
About three weeks ago, all of the sudden, when I tried to login into my account, I got the message “Error! We apologize for the inconvenience, but we are unable to process your request at this time. Our engineers have been notified of this problem and will work to resolve it.” I’ve sent them three or four emails and no reply so far. I’ve had other problems in the past, took them a little while before answering, but it’s never been three weeks.
Like I said, Adsense, with all its features, is a great program, almost perfect for small to large publishers, but when it comes to customer support, it really sucks.
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Tags for this post: adsense, google adsense, support
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3 Comments, Comment or Ping
jepoy
same problem here since late August 2008 - http://jepoy.bengero.com/2008/09/problems-with-google-adsense.html
Sep 16th, 2008
Vlad Balan
Well, at least you got a reply, I didn’t get anything. Hope they’ll fix this as soon as possible, because it’s really frustrating not being able to access the account.
Sep 16th, 2008
Muscle cars
I have also same problem before some time, i think this is temporary problem, but thanks for the post it’s good when u received response form the technical team it’s really good, i got some experience from this post.
May 2nd, 2009
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